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Is It Accepted?

Does Betterhelp Accept Insurance?

Quick Answer

BetterHelp does not accept insurance directly, but individuals with health plans that provide reimbursement for medical or mental health costs may be able to submit a claim to their insurance provider for partial coverage. BetterHelp is considered an eligible expense under many Health Savings Account (HSA) or Flexible Spending Account (FSA) providers. They also offer financial aid and discounted rates to some clients.


Welcome to IsItAccepted.com, your go-to source for finding out whether a payment method is accepted at various stores. In this blog post, we will be discussing the topic of insurance acceptance by BetterHelp.

BetterHelp is an online counseling platform that provides therapy services to individuals seeking mental health support. Many people wonder if they can use their insurance coverage to pay for these services and receive reimbursement from their providers. We have gathered information from reliable sources to provide you with comprehensive insights into BetterHelp’s insurance policy and alternative options available.

Read on as we explore whether BetterHelp accepts insurance and what other avenues are available for those looking for affordable counseling options without relying solely on traditional healthcare plans.

Does BetterHelp Accept Insurance?

BetterHelp’s Insurance Policy

BetterHelp does not accept insurance. They are unable to submit claims to Medicare, Medicaid, or any health insurance plan. This is primarily due to the legal complexity of providing therapy services online and the varying patient locations and costs associated with it.

However, if you have a health plan that offers reimbursement for medical or mental health expenses, there may still be an opportunity for partial coverage. You can contact your insurance provider directly to inquire about submitting a claim for BetterHelp therapy sessions.

Reimbursement Options

While BetterHelp itself does not handle direct billing with insurers, some individuals have been successful in seeking reimbursement from their providers independently. It is important to note that this process varies depending on each individual’s specific policy terms and conditions.

If you wish to explore this option further, reach out directly to your insurer regarding potential reimbursement options available under your particular plan.

Health Savings Account (HSA) and Flexible Spending Account (FSA)

Although they do not accept traditional forms of insurance payment at present time, BetterHelp accepts payments through Health Savings Accounts (HSAs) or Flexible Spending Accounts (FSAs). These accounts allow individuals who contribute pre-tax dollars towards eligible healthcare expenses such as counseling services offered by platforms like BetterHelp.

By utilizing funds from these types of accounts, you may be able to cover part or all costs of your therapy sessions with BetterHelp. It is recommended to consult with the administrator of your HSA/FSA provider for more information on how to use your savings account to pay for the therapy services offered by BetterHelp.

Financial Aid and Discounted Rates

In addition to offering financial aid programs, BetterHelp also provides discounted rates for many clients. The exact eligibility criteria for these programs are not specified, but it may be worth contacting their customer support team to discuss your individual situation and see if you qualify for any assistance.

The cost of BetterHelp therapy sessions typically ranges from $65 to $90 per week, billed monthly. However, with financial aid and discounted rates available for some clients, you may be able to access therapy services at a lower cost. It is recommended to reach out directly to BetterHelp to explore these possibilities further.

Note: The content provided is based on the information given in the data sources and has not been reviewed or edited.

Alternatives to Insurance Coverage

Checking Your Insurance Plan

If you have health insurance and prefer to use it for counseling services, it is recommended that you check with your insurance provider to see what mental health services are covered. Each insurance plan may have different coverage options and requirements when it comes to therapy or counseling sessions. By contacting your insurer directly, you can inquire about the extent of coverage for online therapy platforms like BetterHelp.

It’s important to determine your deductible and copays as well. Some plans may require a certain amount out-of-pocket before they start covering any expenses related to mental health treatment. Understanding these details will help give you a clearer picture of how much financial responsibility falls on your shoulders versus what might be reimbursed by the insurance company.

Additionally, finding a counselor who is already in-network with your specific insurance plan could potentially save costs since those providers typically offer discounted rates negotiated through their agreement with insurers.

Other Affordable Counseling Options

While BetterHelp does not accept traditional forms of medical or mental health insurances such as Medicare, Medicaid, or private healthcare plans at this time due legal complexities associated with its online format; there are other affordable alternatives available:

  1. Sliding-scale payment options – Many therapists offer sliding scale fees based on income levels which means that the cost per session would vary depending on an individual’s ability pay.
  2. Local support groups – Support groups provide individuals facing similar challenges an opportunity connect while sharing experiences without having bear high-costs professional counselors.
  3. Educational institutions/training centers – Universities often run training programs where students studying psychology/counseling under supervision licensed professionals provide low-cost therapeutic assistance.
  4. Community Mental Health Centers (CMHCs) – CMHC’s aim make quality care accessible all members community regardless their socio-economic status offering reduced fee structures tailored meet needs diverse populations.

Frequently Asked Questions

Does BetterHelp accept Medicare or Medicaid?

Unfortunately, BetterHelp does not accept Medicare or Medicaid. Due to the legal complexity of their online format and varying patient locations and costs, they are unable to submit claims to any health insurance plan including government programs like Medicare or Medicaid.

How much does BetterHelp therapy cost?

The cost of therapy sessions with BetterHelp ranges from $65 to $90 per week. These fees are billed monthly for convenience. It’s important to note that while this may seem expensive compared to traditional in-person counseling services covered by insurance, it is still more affordable than many other options available today.

Can I use my Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for BetterHelp?

Yes! If you have a Health Savings Account (HSA) or Flexible Spending Account (FSA), you can use these funds towards your payments at BetterHelp.


  1. https://www.betterhelp.com/advice/general/does-betterhelp-take-insurance-what-to-know-about-paying-for-therapy/
  2. https://www.healthline.com/health/betterhelp-insurance
  3. https://www.betterhelp.com/advice/therapy/does-health-insurance-cover-therapy-for-mental-health-or-do-i-have-to-pay/